FAQ: How to Place an Order

We accept a wide range of payment options, including:

  • Visa
  • Mastercard
  • American Express (Amex)
  • PayPal
  • GoCardless (for Direct Debit)

All transactions are processed securely through Opayo by Elavon (formerly Sage Pay) for complete payment protection.

Of course! We offer flexible options for printing more than one design in the same order, depending on the size and shape of your artwork.

  • Different Sizes or Shapes - If your designs vary in shape or size - or if you need different materials (e.g. vinyl for one, paper for another) - you’ll need to add each one as a separate item in your basket. Just use our online calculator, upload the first design, add it to your basket, then repeat the process for each additional design before checking out.
  • Same Size and Shape - If all your designs share the same shape, size and material, you can use our multi-design feature. This lets you split a total quantity across multiple artworks. For example, if you have a total of 2000 labels, you can split them into different designs. 1000 for Design A, 750 for Design B and 250 for Design C.

Since they’re all produced in one run, you benefit from our bulk pricing, where each label is cheaper as the quantity increases.

The minimum spend depends on the material and format you choose:

  • Waterproof polypropylene vinyl or paper (A4 sheets, any shape/size): From £12
  • Paper (A4 sheets, pre-set sizes): From £5.85
  • Transparent, metallic, textured paper, or any material on rolls: From £48

These minimums ensure efficient production while keeping prices competitive based on your order type.

Absolutely. Our Sales Team is happy to assist you with placing an order over the phone, by email, or via live chat during office hours. We’re also available to answer any questions before you order.

Yes, but it’s important that you contact us immediately. If we haven’t started printing yet, we can usually make changes free of charge. However, some adjustments may affect the price. If the new total is higher, we’ll charge the difference. If it’s lower, we’ll refund or credit you accordingly.

Yes! We provide a range of options tailored specifically for larger orders to ensure everything runs smoothly and meets your exact needs, including:

  • Digital Proofs - Get a visual preview of how your label or sticker design will be printed before it begins.
  • Multi-Address Delivery - We can ship to multiple locations across the UK and EU.
  • Custom Rolls and Packaging - We’ll work with you to create roll formats or packaging solutions that suit your application or machinery.
  • Sample Runs - Test your design with a small batch before full production.
  • Plain or White-Label Shipping - Ideal for resellers, with no branding on the packaging.
  • Discounts for Repeat Orders - Returning customers enjoy exclusive pricing and savings.

Ready to place a large order or need more information first? Get in touch with our sales team by phone, email, or live chat - we’re here to help with advice and a tailored quote.

You can choose from three artwork options at checkout:

  • Upload Artwork - If your design is ready, upload it during the order process.
  • Bespoke Design Service - Let our team create your design for you (free for Pro orders)
  • Buy Now, Upload Later - Perfect if you don’t have your artwork ready just yet, but would like to get the process underway.

We offer a wide variety of customisation options:

  • Product Type - Roll labels, vinyl, waterproof, product labels and more.
  • Material – White plastic or paper, clear, metallic, textured paper, waterproof vinyl, and more.
  • Shape - Choose from any shape
  • Size - Choose any custom size
  • Supply Format - Supplied on rolls, A4 sheets or as singles

If you’re applying your custom labels mechanically using an applicator, rolls are most likely what you require. If it’s by hand, any format will do.

Yes, we do. You can select the plain packaging option in your basket at checkout, or let our Sales Team know if ordering by phone or email. We’ll ensure your order is shipped without any Fast Labels branding, paperwork or invoices, which is ideal for resellers and white-label fulfilment.

Yes, and we offer two options:

  • Express Production - Speeds up your order by one working day. Selectable at checkout.
  • Rush Job - A custom fast-track service depending on availability. Contact us directly.

For full details, visit our Delivery & Returns FAQs or contact our Sales Team.

Certainly. While we mostly make labels for products and other items, you could also order them as stickers with appropriate artwork to use for events, marketing and branding.

If you’re using any kind of label applicator, please select the “Apply with machine” option when ordering, or state this to your sales advisor. We can then incorporate any advanced specs such as single lanes, orientation, leading edge, inside/outside wound, and labels per roll or max roll diameter.

You can also let us know about any other specific requirements your machinery has, and we can most likely accommodate this as well.

Free delivery icon Free UK Delivery Free delivery via DPD next-day tracked for ALL UK Pro orders!
Quality assurance of label printing icon Premium Quality High quality materials, fade-resistant inks and high definition printing.
Agent support icon First Class Service We’ll make sure you’re delighted with your order with expert support.

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