FastLabels 90 Day Promise

FastLabels Promise icon

Not happy with your order? We will reprint it or refund you. Risk free within 90 days.

How it works

  1. Contact Support

    Message Support with your order number and a short note. Photos help.

  2. We confirm the quickest fix

    We usually arrange a free reprint. If a return is needed, we confirm the steps and send a label where applicable.

  3. Send the parcel within 90 days

    Your parcel must arrive at our facility within 90 calendar days of delivery. Items must be unused, complete and in the original packaging.

    Postage: we cover faulty or not-as-described returns. For change of mind, you pay return postage. The standard outbound delivery charge is refunded where required by law.

  4. Reprint or refund

    We prioritise a fast reprint. If you would prefer a refund, you can request one once any requested return is received and checked. Refunds are usually processed within 7 to 14 days.

Frequently asked questions

Is it 90 days to contact you or for the parcel to arrive?

The parcel must reach our facility within 90 calendar days of delivery. Please post promptly.

Can I return bespoke items?

Yes. Returns for any reason are accepted within 90 days when items are unused, complete and in the original packaging.

Who pays for return postage?

We provide a free label for faulty or not-as-described items. For change of mind, you pay return postage.

How long does a refund take?

Usually 7 to 14 days after we receive and confirm the return.

This FastLabels Promise was last updated on 8 January 2026.

Free delivery icon Free UK Delivery Free delivery via DPD next-day tracked for ALL UK Pro orders!
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Kustom design printing Ltd trading as Fastlabels.co.uk from Unit 8 Network Centre, Doncaster Rd, Doncaster, South Yorkshire, DN3 1HP | VAT Reg. GB 116 8565 00