Is it 90 days to contact you or for the parcel to arrive?The parcel must reach our facility within 90 calendar days of delivery. Please post promptly.
Can I return bespoke items?Yes. Returns for any reason are accepted within 90 days when items are unused, complete and in the original packaging.
Who pays for return postage?We provide a free label for faulty or not-as-described items. For change of mind, you pay return postage.